At LISSARA, operated by Pandaren France (“Company”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase our products, or use our services (collectively, the “Services”).
1. Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through our payment providers)
- Account login credentials (if applicable)
Usage Information
When you access our Services, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Purchase history
- Referral source
- Analytics data
Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic
- Personalize your shopping experience
- Provide relevant marketing communications
You can disable cookies through your browser settings at any time.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve our products and Services
- Personalize your shopping experience
- Process payments
- Deliver products
- Send order confirmations and shipping updates
- Send promotional emails (you may unsubscribe at any time)
- Detect fraud and enhance security
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information.
We may share your information with:
Service Providers
Trusted third parties who assist us with:
- Payment processing
- Shipping and logistics
- Website hosting
- Email communications
- Customer support
- Analytics services
These providers are required to keep your information confidential.
Legal Obligations
We may disclose your information if required by law or when necessary to:
- Comply with legal obligations
- Protect our legal rights
- Prevent fraud
- Protect the safety of our customers and the public
Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the new entity.
4. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
While we strive to use commercially acceptable means to protect your information, no method of electronic transmission or storage is completely secure.
5. Your Privacy Rights
Depending on your country of residence, you may have the right to:
- Access your personal information
- Request a copy of your data
- Correct inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
- Object to certain processing activities
- Restrict the processing of your data
- Opt out of marketing communications
To exercise these rights, please contact us using the details below.
6. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience and improve our Services.
You may configure your browser to refuse cookies. Some features of the website may not function correctly if cookies are disabled.
7. Children’s Privacy
Our Services are not intended for children under the age of 13, or under 16 where required by local law.
We do not knowingly collect personal information from children.
8. International Data Transfers
Your information may be processed or stored in countries outside your country of residence.
Where required by law, we implement appropriate safeguards to protect your personal information during international transfers.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The updated version will be posted on this page together with the revised “Last Updated” date.
10. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact us:
LISSARA
Operated by Pandaren France
Email: contact@lissarapro.com
Business Address:
18 Rue Montmartre
75001 Paris
France